Welcoming Nick Tomadakis as Chief Product & Growth Officer at DCM
- All, Updates
Let’s dive into his vision and what excites him most about joining DCM.
– You’ve spent over 20 years in fintech, working with big names like Barclays, Visa, and Revolut. Can you tell us a bit about how your journey has influenced the way you think about creating innovative products in payments, blockchain, and AI?
Nick: Innovation means different things to different people. For me, it’s about solving real problems—meeting customer needs with elegant, simple solutions. That could be something as straightforward as a login screen or as complex as a SaaS platform for a global bank. Innovation doesn’t have to be complicated; in fact, simplicity often makes it more powerful.In my career so far, I’ve been fortunate to play a hands-on role in several transformative initiatives: launching the first online-only bank account, implementing fully digital KYC for a tier-1 bank using advanced AI and ML, and contributing to the rise of contactless payments. Some innovations, like contactless payments, take years to gain widespread adoption, while others, like the iPhone, reshape entire industries almost overnight.
Today, I see enormous potential in the tokenisation of digital assets through blockchain, which could mark a major inflection point for financial services. And AI—already transforming workflows and decision-making—may well become the most significant technological shift across all industries.
– You’ve taken products from scratch to millions of users, what’s one tip or strategy you’ve found works best when hiring, coaching, or keeping a team motivated?
Nick: Maintaining a high hiring bar and bringing in top talent is essential for building high-performing teams. I like to think of it like building a winning sports team. That means getting to know each person’s strengths and areas for growth, and creating the right environment for them to thrive. In my experience, A-players are driven by big challenges, by working with other high performers, and by being part of a strong, supportive culture. I aim to be the kind of leader who inspires, challenges, and supports them to do their best work.– You’ve dealt with regulators in the EU, UK, and Asia, ensuring products meet strict standards. What’s one key lesson from those experiences — like managing inspections at Revolut—that you’d apply to keep DCM’s fintech and blockchain products top-notch?
Nick: Regulation exists for a very good reason—to ensure that people’s and businesses’ money and assets are protected. The larger the financial institution, the more critical regulation and compliance become. Banks are naturally cautious about adopting solutions that aren’t well regulated—and the same standards should apply to the software companies that build tools for them.In fact, we actually welcome more regulation in the space we operate in, because it builds confidence among our financial services clients and helps foster greater trust in blockchain technology overall.
At DCM—and in all my previous roles—regulatory compliance is always front of mind. It’s not just a box-ticking exercise; it’s a core part of how we design and deliver products that our clients can rely on.
– Without giving too much away, what’s one idea or project you’re excited to work on at DCM? Maybe something tied to your past success with big investments or innovations like biometrics or QR payments?
Nick: The payments industry is essentially stuck with a technology that reminds me of telecoms a few years back, when you had to make a call to the other end of the world through a very expensive, slow and unreliable connection. And then the VoIP came, then web apps and this horrible experience was eradicated. I am excited that with our innovative platform we have the opportunity to deliver similarly transformational change for our clients and consumers who need real-time global payments.– What drew you to DCM for this role, given all the amazing things you’ve done at startups and global firms? What kind of impact are you hoping to leave here?
Nick: We work with people every day, so for me, the key factor in wanting to join DCM was the people I met during the process—their ideas, ambition, and vision for the company really stood out. We have big goals and even bigger opportunities ahead. I’m excited to contribute my experience in delivering valuable customer solutions, expanding and scaling products, and combining that with the deep expertise across the team. Together, I believe we have everything we need to take DCM to the next level.– If your experience could turn into a superpower , what superpower do you think it would be?
Nick: If my experience turned into a superpower, I’d call it “Instant Product-Market Fit.” With a single snap of my fingers, I’d gather a crack team, decode customer needs at lightning speed, and deliver solutions that are spot-on. I’ve used this power a few times before—and I’m always excited to unleash it again!– If you could travel back in time, what would you do to shape the financial market?
Nick: Easy to say this now, but I would try to build a digital currency on the blockchain that is pegged to a real currency back in 2000.
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