Cookie Policy
1. Introduction
2. What are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet, or other internet-connected device) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.
Cookies contain information that is transferred to your device’s hard drive and stored there. They allow us to recognise your device and remember information about your visit, such as your preferred language and other settings, which can make your next visit easier and the website more useful to you.
Similar technologies include web beacons, pixels, and local storage, which serve similar functions to cookies.
3. How We Use Cookies
We use cookies for several purposes to enhance your experience on our Website, ensure its proper functioning, and provide you with relevant content and services. Our cookies serve the following main purposes:
- Essential functionality: To enable core website features, maintain security, and ensure proper operation of our Website infrastructure.
- Website security: To protect against fraud, spam attacks, and malicious activity through bot detection and verification systems.
- User experience enhancement: To remember your preferences, language settings, and provide personalised content and functionality.
- Performance analysis: To understand how our Website is used, analyse visitor behavior, and identify areas for improvement.
- Marketing and advertising: To deliver relevant advertisements and measure the effectiveness of our marketing campaigns;
- AI assistant functionality: To maintain chat sessions, track anonymous interactions, and ensure seamless user experience with the website AI assistant.
4. Types of Cookies We Use
4.1. Necessary Cookies (Essential – No consent required)
These cookies are essential for the operation of our website and cannot be switched off in our systems. Necessary cookies are required to enable the basic features of this Website, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
Lawful basis: Legitimate interests (to ensure website security, functionality, and compliance with user choices). These cookies are strictly necessary for providing the service you explicitly requested
You can find details in the cookie table below:
| Cookie Name | Provider (third party involved) | Purpose | Retention period |
|---|---|---|---|
| li_gc | LinkedIn Corporation (USA) | LinkedIn set this cookie for storing visitor’s consent regarding using cookies for non-essential purposes | 6 months |
| elementor | WordPress.org / Automattic Inc. (USA) | The website’s WordPress theme uses this cookie. It allows the Website owner to implement or change the Website’s content in real-time | Never Expires |
| wpEmojiSettingsSupports | WordPress.org / Automattic Inc. (USA) | WordPress sets this cookie when a user interacts with emoji on a WordPress site. It helps determine if the user’s browser can display emojis properly | Session |
| cookieyes-consent | CookieYes Ltd. (UK/EU) | CookieYes sets this cookie to remember user’s consent preferences so that their preferences are respected on subsequent visits to this Website. It does not collect or store any personal information about the Website visitors | 1 year |
| _cf_bm | Cloudflare, Inc. (USA) | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management | 1 hour |
| chatbase_anon_id | Chatbase Inc. (USA) | Generates an anonymous visitor identifier for maintaining AI assistant chat sessions, ensuring continuity and security of interactions without storing personally identifiable information | session |
4.2. Analytical Cookies (Non- essential – Consent required)
Analytical cookies are used to understand how visitors interact with the Website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
Lawful basis: Consent (you may withdraw your consent at any time through our Cookie Banner or browser settings).
You can find details in the cookie table below:
| Cookie Name | Provider (third party involved) | Purpose | Retention period |
|---|---|---|---|
| _ga_* | Google LLC (USA) | Google Analytics sets this cookies to store and count page views | 1 year 1 month 4 days |
| _ga | Google LLC (USA) | Google Analytics sets this cookie to calculate visitor, session and campaign data and track Website usage for the Website’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors | 1 year 1 month 4 days |
4.3. Functionality Cookies (Non- essential – Consent required)
Functional cookies help perform certain functionalities like sharing the content of the Website on social media platforms, collecting feedback, and other third-party features.
Lawful basis: Consent (you may withdraw your consent at any time through our Cookie Banner or browser settings).
You can find details in the cookie table below:
| Cookie Name | Provider (third party involved) | Purpose | Retention period |
|---|---|---|---|
| wp-wpml_current_language | WordPress.org / Automattic Inc. (USA) | WordPress multilingual plugin sets this cookie to store the current language/language settings | Session |
| lidc | LinkedIn Corporation (USA) | To facilitate data center selection | 1 day |
| AWSALBTGCORP | Amazon Web Services, Inc. (USA) – used by Typeform S.L. (Spain, EU) | Load balancing cookie used by AWS to distribute traffic across servers when displaying embedded Typeform forms on our Website | 7 days |
| tf_respondent_cc | Typeform S.L. (Spain, EU) | Stores the respondent’s session to enable form continuity | 6 months 1 minute |
| AWSALBTG | Amazon Web Services, Inc. (USA) – used by Typeform S.L. (Spain, EU) | Load balancing cookie used by AWS to distribute traffic across servers when displaying embedded Typeform forms on our Website | 7 days |
4.4. Advertisement Cookies (Non- essential – Consent required)
Advertisement cookies are used to provide visitors with customised advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.Lawful basis: Consent (you may withdraw your consent at any time through our Cookie Banner or browser settings).
You can find details in the cookie table below:
| Cookie Name | Provider (third party involved) | Purpose | Retention period |
|---|---|---|---|
| _gcl_au | Google LLC (USA) | Google Tag Manager sets this cookie to experiment advertisement efficiency of websites using their services | 3 months |
| bcookie | LinkedIn Corporation (USA) | LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognise browser IDs | 1 year |
| test_cookie | Google LLC (USA) | Doubleclick.net sets this cookie to determine if the user’s browser supports cookies | 15 minutes |
5. Your Cookie Choices and Rights
5.1. Providing and Managing Consent
When you first visit our Website, you will see a cookie banner asking for your consent to use cookies. You can:
- Accept All: Consent to all cookie categories.
- Reject All: Decline cookies (necessary cookies will still be used).
- Customise: Choose which categories of cookies to accept or reject.
Please note that no non-essential cookies will be placed on your device until you have provided your consent through our cookie banner. Essential cookies will continue to function as they are necessary for the operation of the Website.
Managing your ongoing preferences:
You can change your cookie preferences at any time using any of these methods:
- Using the “Cookie Settings” button on this page: You can open your cookie preference centre at any time by clicking the “Cookie Settings” button displayed below the heading of this Cookie Policy page, where you can review and update your consent choices for non-essential cookies.
- Using your browser settings (see section 5.3)
- Contacting us directly (see section 9)
5.2. Withdrawing Consent
You have the right to withdraw your consent at any time. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal. To withdraw consent, use the Consent Preferences link or contact us directly.
5.3. Browser Controls
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.
Find out how to manage cookies on popular browsers:
Mobile browsers:
- Chrome Mobile – Android devices
- Safari iOS – iPhone and iPad
To find information relating to other browsers, visit the browser developer’s website.
Please note: Blocking all cookies may prevent you from accessing certain features of our Website or may cause some functionality to work improperly.
6. Third-Party Cookies and International Transfers
Some cookies on our Website are set by third-party services. When you consent to these cookies, you are also consenting to the processing of your data by these third parties in accordance with their own privacy policies.
International transfers: Some third-party providers process cookie data outside the UK/EEA. For detailed information about international transfers, including safeguards and lawful bases, please see our Privacy Policy.
7. Cookies and Personal Data
Under UK GDPR, some cookie information may constitute personal data, particularly when it can be linked to you directly or indirectly (such as through your IP address or device identifiers).
All personal data collected through cookies is processed in accordance with our Privacy Policy and UK GDPR requirements. We implement appropriate technical and organisational measures to protect this data from unauthorised access, use, or disclosure.
Our Website is not directed to children under the age of 13. We do not knowingly use cookies to profile or target children, and we encourage parents or guardians to contact us if they believe their child may have been exposed to such technologies.
8. Updates to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational, legal, or regulatory reasons.
When we make material changes to this policy, we will:
- Update the “Last updated” date at the top of this policy.
- Notify you through a prominent notice on our Website.
- Request renewed consent where required by law.
We encourage you to review this policy periodically to stay informed about our use of cookies.
9. Contact Information
Email: privacy@dcm.systems
20 Wenlock Road, London, England, N1 7GU
ICO Website: https://ico.org.uk
10. Additional Resources
For more information about cookies and online privacy, you can visit:
- All About Cookies:
https://www.allaboutcookies.org - Your Online Choices (UK):
https://www.youronlinechoices.com/uk
info@dcm.systems
20 Wenlock Road,